Success School Of Motoring’s Terms & Conditions

The following terms and conditions apply to any individual taking driving lessons with Success School Of Motoring.

“Driving School” refers to Success School Of Motoring.

“Students” or “Pupils” refer to the individual receiving driving lesson. Also referred as “The Driver”.

“ADI” or “Instructor” refers to the individual licenced to deliver paid driving tuition.

Success School Of Motoring prides themselves on delivering top quality client centred driving lessons. If you have any issues with the lessons being delivered, we welcome you to discuss the issues immediately and directly.

Should there be any issues of improper conduct, you should contact the DVSA directly. The DVSA are the regulatory body for ADIs and PDIs and be contacted via the GOV.UK website.

Driving Licences and Fitness to Drive

All drivers undertaking driving lessons will be required to present their valid driving licence on the day of their first appointment.

For confirmation that the Student is fit to drive, they will be required to either:

  • Provide their National Insurance number to access the on-line licence verification system at GOV.UK
  • Get an access code that will provide full access to the DVLA licence check system.
  • Provide a phone number to contact the DVLA directly. This is only available via a premium rate call and can take a long time. This will be done during the allocated lesson time.

The Driver must be fit to drive and disclose any medical condition which may affect their ability to drive or theory test.

This includes any potentially unrelated allergies or learning needs.

The driver must demonstrate that they can read a standard car number plate from a distance of 20.5m (67 feet).

The Instructor will perform a roadside eyesight check, however this is a field test and they reserve the right to request an optician confirmation, the result is necessary.

The driver must inform their instructor of any impending court hearing with regards to driving offences before entering the tuition car. Including any fixed penalties or driver awareness courses.

The instructor reserves the right to cancel a lesson if it is suspected that the pupil may be unfit to drive due to the effects of alcohol, drugs (prescribed or otherwise) or any other condition that would cause driving to be dangerous and illegal. The lesson fee will be payable in full. If the instructor carries a breathalyser, the driver may be invited to take a Breath-Test. However judgement will be at the instructor’s discretion and these tests are largely for educational purposes. Alternatively a lesson on the theory training, legal requirements, personal judgement and/or coping strategies mat be offered – this is in place of the driving lesson and chargeable at the full rate.

Use Of Private Vehicle.

In the situation where an instructor agrees to deliver a driving lesson in a private (non-driving school with no dual controls) vehicle, it is the owner and pupils responsibility to make sure that all legalities are addressed. These include, but are not restricted to:

Insurance – the insurance MUST cover “Paid for driving tuitions” and (in case of a test), “the driving test”. They must also check and conform to the insurance requirements for the return journey after the driving test. We advise that you get a confirmation by email.

All vehicles MUST be safe and road legal. Your instructor will use their best judgement and experience if a defect is discovered and their decision is final. If the lesson is postponed or cancelled due to a vehicle defect, the lesson will be chargeable in full.

Any points, fines or penalties will be the sole responsibility of the vehicle’s owner and/or pupil. These may or may not include loss of earnings, reputation or damages – both physical or personal.

The driving instructor will take reasonable measures to prevent damage to the pupil’s or third parties person or property. However they have no liability to do so.

Legal Responsibility

It is legally the responsibility of the pupil to ensure they are driving in accordance within the law. Any tickets or penalties will be legally those of the pupil (irrelevant of licence status). The instructor will take reasonable measures to ensure that the pupil is aware of the law and if they are at risk of infringing the law. The instructor is legally obliged to report the details of ant pupil to the relevant authorities on request. This does not affect your statutory rights.

General Data Protection Regulations/ Driver Tracking

In order to operate effectively Success School Of Motoring require to keep records including personal information, track records of progress, experience and may use technology to keep track. Success School Of Motoring will ensure they take reasonable measures to protect individual’s personal information.

Data may be obtained via cameras and or similar equipment. Any data provided to a pupil must not be put on social media or other medium without the written consent of the Success School Of Motoring. This is mainly legal issues regarding the Driving Test.

By using Success School Of Motoring to learn how to drive you agree to interaction via social media. Success School Of Motoring may use photos, videos or quotes as necessary to promote the business. If you do not wish to be included in this interaction please inform the driving instructor in advance of your lessons.

Payments, Refunds and Cancellations

All bookings are made as an agreement between the Success School Of Motoring and the pupil/customer. Payments will be made between Success School Of Motoring and pupil/customer. Refunds will be made by agreement from Success School Of Motoring and the pupil /customer.

Tuition fees are payable in advance before each lesson unless agreed with the instructor delivering the lesson.

Payment can be made on-line at www.successschoolofmotoring.co.uk, in car card reader machine or cash.

Driving test fees must be paid in full in advance of the driving test appointment, due to insurance requirements.

Payment of Block of lessons courses are payable in full before the first lesson. Courses cancelled before the completion of the booked block driving lessons will be refunded based on the full hourly rate for lessons taken. 48 hours of notice must be given when cancelling the lesson.

48 hours’ notice of cancellation for the booked lesson is required. Failure to give 48 hours’ notice will result in a cancellation fee equal to the lesson fee. A notification text message will be sent 48 hours before the appointment for the pupil to confirm attendance.

If the instructor cancels a lesson without prior notice due to unforeseen circumstances then another lesson will be arranged with the pupil at a mutually agreed date and time.

Lateness, Unattended Lessons/No Shows

It is the pupil’s responsibility to inform the instructor if they are going to be late for the driving lesson appointment. Where possible the instructor will try and accommodate this, but their schedule is limited and cancellation fees may apply.

Due to the nature of traffic, the instructor may be delayed due to traffic or prior driving lesson. It is acceptable for the driving instructor to be late up to 5 minutes late without having to contact the pupil. However if the instructor foresees an arrival time of more than 5 minutes then a phone call/text will be sent to the pupil to inform them of estimated arrival time. Time will be added to the lesson to make up the loss time or added to future appointment. In the case of excessively delayed arrival, the appointment may be cancelled and rearranged.

In the case that a pupil fails to show up for the appointment (after knocking ringing and texting) at the stipulated time the instructor will wait for a further 15 minutes before moving on. The lesson will be chargeable equal to the cost of the lesson fee.

If the instructor fails to turn up without giving prior notice, then a free lesson equivalent to the Lesson missed.

Test and Examinations

Payment to the DVSA is for the examiner’s services only and not Success School Of Motoring or instructor.

Payments to Success School Of Motoring are for the instructors time and car hire. Tests will be charged at 2.5 hours approximate to what is required for the test. This includes the necessary debriefs or discussions after the test, late return from test due to traffic.

Pupils will be responsible for ensuring that the correct dates and times of the test and informing the instructor of any changes made by the DVSA.

Pupils are responsible for bringing their licence to the test centre. Failure to do so will result the test not taking place. The instructor’s driving test fee will be payable in full.

Accounts must be paid in full, inclusive of the test BEFORE the test appointment date or the vehicle mat not be insured for test purposes as disclosed on the DL25 FORM.

If you are found to have deliberately endangered the car on test you will be liable for cost associated with the insurance, repair and costs.

Success School Of Motoring reserves the right to refuse use of the tuition car for test purposes up to and including the day of the test. Guidance of the instructor for booking and taking the test is essential and there is no obligation to make a car available. The 48 hours policy still applies. Pupils must get the instructors permission before booking driving test. Success School Of Motoring are not liable for any costs or losses.

Website

All information displayed on the school’s website is checked and accurate to the best of our knowledge at time of publication. Success School Of Motoring is not responsible for its use once it leaves the site.